Welcome to All Food, a company specializing in the sale and distribution of food and consumer products that meet the daily needs of individuals and families.
Please read these terms and conditions carefully before using the website or making any purchase, as your access to or use of the website constitutes your agreement to be bound by these terms.
1. Definitions
- Company or We: refers to the All Food website.
- Customer or User: is any person who visits the website or purchases any of the products offered.
- Products: means all food items and goods offered for sale through the website.
2. Acceptance of Terms
By using the All Food website, you agree to be bound by all the terms and conditions set forth herein, as well as any updates or modifications that may be posted on the site in the future.
3. Registration and Account
The customer must enter accurate and complete information when creating an account or placing an order.
The customer is responsible for maintaining the confidentiality of their account information and password.
The website reserves the right to cancel or suspend any account in the event of suspected illegal or unauthorized use.
4. Orders and Payment
- All displayed prices include or exclude VAT as stated on the product page.
- Payment is made through the methods available on the website (bank cards, bank transfer, or cash on delivery if available).
- In case of an error in the price or description, All Food reserves the right to modify or cancel the order after notifying the customer.
5. Shipping and Delivery
- Orders are delivered to all governorates within the Arab Republic of Egypt via approved shipping companies.
- Delivery time varies depending on the customer’s location and the nature of the order.
- In case of delivery delays due to reasons beyond our control, the customer will be notified via email or phone.
6. Returns and Exchanges
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- The customer has the right to request a return or exchange of the product within 14 days of receipt in case of a manufacturing defect or damage during transit.
- The product must be in its original condition with all packaging and invoice.
- Opened or used products, especially food or perishable items, will not be accepted for return.
7. Warranty
- Some products come with a warranty from the supplier or manufacturer, and the warranty terms specific to each product apply.
- All Food is not responsible for any damage resulting from improper storage or misuse of the products.